As our customers' needs have evolved, our business and products have evolved right along with them. 2019, as a result, has been a year highlighted by significant upgrades to the Community Rewards experience. Each new version is deeply rooted in your feedback and entirely focused on making the platform easier to use. Today's release is no different.
The release of Announcements and the Community Feed however also represents a significant milestone in our company's history: pairing personalized, distinct community experiences with our existing automated rewards platform. We believe that these latest updates now equip YOU with the tools to become an expert in resident engagement!
Keep reading to learn about all the latest updates.
Announcements are a free and convenient way to involve more residents in your rewards program. Creating relevant and loyalty-building information is now as easy as sending an email.
Every property is unique and residents are expecting engagement strategies that tailor to their wants, needs, and communication preferences. The Community Feed gives you the tools to keep residents up to date consistently instead of relying on flyers or the occasional email to keep residents up to date on what is happening on-site.
Our research has shown that showcasing your on-site staff increases resident engagement. You will find this new feature on the homepage. Activate your Community Guide and start updating your on-site team's profiles to personalize the resident experience.
Neighbors and on-site events are two of the Top 5 drivers for renewals, so what better way to increase community engagement than to promote upcoming events! Launching in Q4 you will soon be able to plan, promote, and track RSVPs for events throughout your portfolio. Celebrate connections being formed in person with your Events & Community Rewards in early Q4!
Want early beta access? Contact your Client Service Executive!
If you would like more information on how you can use
Announcements, you can Download the full PDF here