Modern Message believes the most valuable community is one that’s engaged. As masters of the resident journey, we empower our customers to earn the reputation and relationship equity necessary to attract and retain residents through our flagship product—Community Rewards.
Our investment in capturing resident insight through intelligent data and user-friendly platforms inform business decisions proven to increase loyalty, retention, and revenue. There’s more to a resident’s apartment experience than their apartment.
Modern Message has pioneered six core concepts pivotal to strengthening relationships between property management teams and their residents. These concepts are the foundation of our engagement products and the heartbeat of our dedication to customer service and education.
Establishing meaningful and frequent connections between onsite teams and their residents
Informing business decisions with real-time, data-driven insights into what motivates resident behavior and satisfaction
Nurturing relationships through attentiveness and engagement making each resident's decision to stay an easy one
Identifying pivotal milestones and touch points while staying active and influential every step of the way
Enjoying reciprocal appreciation by making a positive and lasting impression on each resident
Positively affecting each resident’s experience in ways not possible before Modern Message
We believe relationships are the core of success. Participating in a variety of associations allows us to be a better partner and service provider.
Community Rewards seamlessly integrates with your property and reputation management platforms.
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