On-Demand Virtual Reward Cards Made Easy

The Community Rewards™ Custom Incentives program enables apartment communities to deliver on-demand, virtual Reward Cards directly to residents. Besides reducing the time spent managing and buying cards—saving you up to $12/unit/year in staff productivity*—you can manage the entire process from a single dashboard.

Offer your residents instant rewards that are redeemable for their choice of over 100 virtual reward card brands, including virtual VISA®. There are no activation fees, conserving cash flow and potentially replacing rent concessions.

Plus, you’ll gain full accountability and reporting for incentives sent, as well as money back on all unclaimed incentives. And you can employ multiple user access levels for increased security, while reducing fraud and theft.

How You Can Use Them

Community Rewards Custom Incentives is a great way to increase tenant engagement and loyalty—here are some idea-starters:

• Resident appreciation
• Resident celebrations
• Leasing promotions
• Resident referral
• Move-in gifts
• Renewal incentives
• Resolving service issues
• Replace rent concessions
• Giveaways and prizes

Key features

• Real-Time Dashboard: Add, track and manage all incentives
• Custom Support: End-to-end customer support for on-site managers
• Budget Control & Security: Restricted or Admin-access levels to add and send incentives
• Contact Center: Recipient support center for claiming Reward Cards

How it works

• You create incentives.
  Use preloaded funds or choose to be invoiced for incentives created weekly—right from the Community Rewards dashboard.
  
  
• Community Rewards notifies residents.
  Community Rewards immediately sends a notification email to residents.
  
  
• Residents redeem Instant Rewards.
  Residents select from more than 100 Reward Card brands (including virtual VISA®) to redeem rewards, all from the Community Rewards app or website.

^*Source: Greystar Student Living case study