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The Resident Engagement Platform

Community Rewards empowers property management teams to raise the level of resident appreciation throughout their community. It is supported with an abundance of complementary tools that rewards teams and their residents in more ways than one.

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Trusted by 500+ Property Management companies nationwide

Reinventing Resident Engagement



Reward Engagement

Reward Engagement

Give residents more reasons to stay engaged and feel appreciated

Customize Incentives

Customize Incentives

Send and track virtual Reward Cards throughout your community with ease

Offer Perks

Offer Perks

Build partnerships with local businesses and coordinate special discounts for your residents

Programs make me more likely to continue doing business with brands.

Drive Loyalty

Make your residents’ decision to renew an easy one

Gain Intelligence

Gain Intelligence

Use real-time, actionable resident insights to make better business decisions

Improve Sentiment

Improve Sentiment

Raise residents’ expectations of the value an apartment community can provide

Ready to Reward Your Residents?

Yes, Show Me How 

The Modern Message team have been incredible to work with and they completely blew our minds with Community Rewards.

- Kevin Patterson, Gables Residential

One of my favorite parts of Community Rewards is the resident renewals function. We’ve had almost 33,000 resident renewal requests since we start on this program. We began asking our residents at specific touchpoints through their lease for feedback to improve their experience.

- Susan Goff, Highmark Residential


Since using Community Rewards we’ve been able to create a stronger community. It has not only helped make our residents happier, but our clients and employees as well. To be able to get feedback from our residents has helped us to create a stronger community and provide better customer service.

- Laurie Frias, Lincoln Property Company 

“Community Rewards is a great tool to increase resident interaction.

Our residents are excited to earn reward cards, and the feedback that we have received through their reviews has helped us to provide the best customer experience. It’s a win-win for everyone!”

- Christina Desantis, Fairfield Residential

We have been a Community Rewards client for almost four years, and it is one of the most effective marketing tools that we utilize. Our team uses this platform to improve the resident life experience, and it also helps expand our social media marketing efforts. The review tool along with being able to identify your advocates is also invaluable.

- Ryan McGahan, Homestead U

See for Yourself

Community Rewards in action

Tools Built to Engage

White-Label Program

Apply a unique name and design to your Community Rewards interface. This is a powerful way to customize the app to reflect your management portfolio’s branding.

See what Gables Residential has accomplished with their White-Label program, Captivate.

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Custom Incentives

Save time and money by delivering on-demand Reward Cards directly to your residents. Reward Cards can be used for rent concessions, “Look and Lease” incentives, resident gifts and so much more.

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Our Perks program is an excellent way for Multifamily and Student Housing management companies and communities to offer residents national, regional and hyper-local, tailored deals or discounts to a variety of merchants and services. From dining, entertainment, fitness and more. The possibilities are endless!

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Social Ads Manager

We develop and execute social media strategies that drive new leads and amplify your social presence. Our in-house Social Media Team will help you customize successful campaigns that align with your specific goals and objectives.

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